Delivery

HOW DOES DELIVERY WORK?

We offer free delivery on Braai and Fireplace units to all main centres in South Africa. Deliveries are done Monday to Friday between 8am and 5pm.
Some major towns also qualify for free delivery and will be indicated during checkout.
Note:  Loose parts will not qualify for free delivery.
Should an delivery method not be made available to you during checkout please contact us for assistance.

WHAT IS A MAIN CENTRE?

The following towns and cities qualify as main centers:

• Cape Town
• Durban
• East London
• George
• Pietermaritzburg
• Bloemfontein
• Polokwane (Pietersburg)
• Port Elizabeth
• Pretoria
• Johannesburg

Important things to note:

• Delivery periods are only regarded as having commenced once payment reflects in the Best Braais bank account. (note: some bank transfers take 3 – 5 business days to effect).
• If Best Braais regards the transaction to be large and/or unusual, Best Braais may carry out certain fraud checks with the card holder’s bank and the delivery period shall only be regarded as having commenced upon completion of such checks.
• Lead Times are calculated based on business days only. Saturdays, Sundays and public holidays are not taken into account when calculating Lead periods.
•Delivery periods is subject to a estimated lead time of +/-15 (fifteen) working days to completion and a time of +/-3 (three) days for road freight – (if applicable).
•For Regional & Outlaying Towns that seldom have couriers delivering there, the delivery time may escalate.
•Kindly note; during times of load shedding / rolling blackouts lead time may escalate.
•Delivery will be to curbside only, normal access assumed.
• Where delays occur, every reasonable effort will be made to inform the Purchaser.